Terms & Conditions Casino-Khelo
— Platform Usage Terms

These Casino-Khelo Terms & Conditions apply to all platform users, including unregistered visitors, registered members, and any party accessing content or services provided by Casino-Khelo. By using this platform, you confirm that:

• You are 18 years of age or above and legally permitted to participate in online betting activities;
• You must not be located in a region or jurisdiction where online betting activities are strictly prohibited;
• All information you provide during registration must be accurate, complete, and up to date;
• You are using the Casino-Khelo platform for personal entertainment purposes and not on behalf of any third party;
• You are solely responsible for all activities carried out through your Casino-Khelo account.

Casino-Khelo reserves the right to request proof of age, identity, or nationality at any time. Failure to provide the requested documentation may result in the suspension or termination of your account.

To become a Casino-Khelo member and access our full range of betting services, you must meet all of the following eligibility requirements:

• Age Restriction: You must be 18 years of age or above. Casino-Khelo takes the protection of minors from gambling seriously. Age verification will be conducted, and any account found to belong to an underage individual will be terminated immediately with no refund.
• One Account Only: Each individual is permitted to hold one (1) Casino-Khelo account only. Owning multiple accounts is strictly prohibited and may result in the termination of all associated accounts and forfeiture of any existing balances.
• Legal Information: The name, date of birth, email address, phone number, and financial information you register with must be your own and accurate. False or misleading information will not be accepted.
• Nationality & Location: The Casino-Khelo platform is designed for users in Malaysia. Using a VPN or location-masking tools to access the platform from a restricted region is a violation of these Terms & Conditions.

Opening a Casino-Khelo account is straightforward and free of charge. However, you carry certain responsibilities with respect to the security of your account:

• You are responsible for keeping your username and password secure and must not share your login credentials with anyone;
• Casino-Khelo will never ask for your password via email, WhatsApp, or any other channel — if anyone claims to represent Casino-Khelo and does so, it is a scam and should be reported to us immediately;
• You must notify Casino-Khelo immediately if you become aware of any unauthorised access to your account;
• Enabling Two-Factor Authentication (2FA) is strongly recommended for added account security.

Casino-Khelo shall not be held liable for any losses arising from unauthorised access resulting from a user's own negligence in safeguarding their login credentials.

Casino-Khelo supports a wide range of local Malaysian payment methods to facilitate your deposit and withdrawal transactions. All financial transactions are processed in Malaysian Ringgit (RM / MYR).

Accepted Deposit Methods:

• Touch 'n Go eWallet
• GrabPay
• EWallet Boost
• ShopeePay
• DuitNow (direct transfer)
• FPX Internet Banking — Maybank2u, CIMB Clicks, Hong Leong Connect, RHB Now, and more

• Minimum deposit: RM10 per transaction;
• Maximum deposit: RM50,000 per transaction (daily limits may vary depending on payment method);
• Deposit processing time: Within 2–5 minutes for eWallet; instant for FPX.

Withdrawal Conditions:

• Minimum withdrawal: RM30 per request;
• Maximum withdrawal: RM30,000 per day (subject to your VIP tier);
• Withdrawals to Malaysian eWallets are processed within 15–60 minutes on business days;
• All withdrawals must be made to an account bearing the same name as your Casino-Khelo account — no third-party withdrawals are permitted;
• Casino-Khelo reserves the right to request identity verification (KYC) before processing withdrawals exceeding RM5,000.

Casino-Khelo offers a variety of attractive bonuses and promotions for both new and existing members. All bonuses are subject to wagering requirements and the specific terms stated in each promotional offer.

• Welcome Bonus: First deposit bonus of up to RM500, subject to a 20x wagering requirement on the bonus amount before withdrawal is permitted;
• Next Deposit Bonus: Additional promotions for the second and third deposits with different terms — please check the current promotions page for the latest details;
• Weekly Cashback: Credited every Monday morning based on your net losses from the previous week, with no wagering requirements;
• Free Bet: Free Bets credited must be used within 7 days of the credit date and cannot be directly converted to cash.

General Bonus Rules:

• Each promotion is limited to one account, one device, one IP address, one phone number, and one payment method;
• Casino-Khelo reserves the right to forfeit any bonus if abuse, matched betting, or any attempt to exploit promotions is detected;
• Bonuses may not be transferred between accounts;
• Bonus amounts are not included in the withdrawable balance until the wagering requirements have been fully met.

All bets placed on Casino-Khelo — whether on sports such as Malaysia Super League football, EPL, badminton, MotoGP, e-sports, or casino games such as slots, baccarat, and roulette in the live casino — are subject to the following rules:

• Bets that have been confirmed and accepted cannot be cancelled or modified by the user;
• Casino-Khelo reserves the right to void any bet in the event of a technical error, incorrectly displayed odds (palpable error), or exceptional circumstances that affect the integrity of a match;
• Official results declared by the relevant sports body or event organiser will be used to settle bets. In the event of a dispute, Casino-Khelo's decision is final;
• In-play / live betting is subject to real-time odds fluctuations — the odds displayed at the time the bet is placed are the odds that will apply;
• Casino-Khelo uses a certified Random Number Generator (RNG) for all electronic casino games to ensure complete fairness.

For live casino games with real dealers, session recordings are retained and may be used to resolve any disputes that arise.

To maintain a safe and fair environment for all Casino-Khelo players, the following conduct is strictly prohibited and may result in immediate account termination without notice:

• Fraud & Manipulation: Any attempt to hack, manipulate, or exploit technical vulnerabilities in the Casino-Khelo platform;
• Money Laundering: Using Casino-Khelo as a channel for money laundering or financing illegal activities;
• Multiple Accounts: Registering and using more than one account, whether under your own name or by assuming another person's identity;
• Bonus Abuse: Employing strategies solely intended to exploit bonuses without genuine intent to bet normally (bonus abuse / matched betting);
• Unauthorised Collusion: Colluding with other players or Casino-Khelo staff to gain an unfair advantage;
• Providing False Information: Submitting falsified or tampered identification documents during the KYC process.

Casino-Khelo reserves the right to suspend or terminate a user's account at any time for the following reasons:

• Breach of any part of these Terms & Conditions;
• Fraudulent activity or conduct reasonably suspected to be in breach of the law;
• Failure to complete the KYC verification process within the stipulated timeframe;
• At the user's own request for self-exclusion purposes;
• Internal business decisions made at Casino-Khelo's sole discretion.

If your account is terminated due to a breach of the Terms & Conditions, Casino-Khelo reserves the right to forfeit any bonus balance that has not yet met its wagering requirements. Any real-money balance (excluding bonuses) will be returned to you once the investigation is concluded, unless there is evidence of fraudulent activity.

Users may request voluntary account closure at any time by contacting Casino-Khelo customer support. All eligible balance withdrawals will be processed within 3–5 business days.

To the extent permitted by applicable Malaysian law, Casino-Khelo shall not be liable for:

• Any financial losses arising from betting activity on our platform — betting carries risk and you are solely responsible for your wagering decisions;
• Service disruptions caused by system maintenance, natural disasters, or factors beyond our control;
• Losses arising from unauthorised access to your account due to your own negligence;
• Any indirect, consequential, or loss of profit damages arising from the use of the Casino-Khelo platform.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising in connection with these Terms & Conditions or the use of the Casino-Khelo platform shall be resolved through the following mechanisms:

• Internal Resolution: You are encouraged to contact the Casino-Khelo support team first to resolve any dispute directly;
• Arbitration: If internal resolution is unsuccessful, the dispute will be referred to arbitration in accordance with applicable rules in Malaysia;
• Court of Competent Jurisdiction: Where arbitration is not applicable, exclusive jurisdiction is conferred upon the competent courts of Malaysia.

Users acknowledge that they are solely responsible for ensuring that their use of the Casino-Khelo platform is lawful in their jurisdiction.

Casino-Khelo reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Members will be notified of any material changes through:

• A prominent notice displayed on the Casino-Khelo platform's main page;
• A notification email to your registered email address (where applicable);
• An in-account notice upon login.

Changes to the terms will take effect immediately or on the date specified in the notice. Your continued use of the Casino-Khelo platform after the effective date of any such changes will be deemed as your acceptance of the revised terms.

It is your responsibility to review these Terms & Conditions periodically. The "Last Updated" date at the top of this page indicates the version currently in effect.

If you have any questions, concerns, or complaints regarding these Casino-Khelo Terms & Conditions, or about the use of our platform in general, our support team is available 24 hours a day, 7 days a week:

• Email: support@casino-khelo.net
• Live Chat: Available directly on the Casino-Khelo platform — click the chat icon at the bottom right corner
• WhatsApp: Number available after logging into your account

Casino-Khelo's support team operates in both Bahasa Malaysia and English. We are committed to responding to all enquiries within 24 hours or sooner.